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The Business of Care

Caring

By Wallace Camis, BA, CNA, Veteran USAF

How does one make a company, in the business of Caring for others, stand out from all the rest? The short answer is to build a team of people who genuinely Care for their Clients and Wards. This team must start from the top down. This team must be able to demonstrate the genuine care for others more through actions than just saying the right things that people love to hear.

Troy Kerber, Director of Elite Life Care Services, has a mantra he likes to state during every team meeting. Troy always asks, “How can that action be of benefit to the Client?”. You see, at Elite Life Care Services the needs of our clients are of the highest priority! To this end, Mr. Kerber has built a team of people with an amazingly diverse array of backgrounds, but, with one thing in common. We Truly Care!

Each team member brings a unique combination of life experiences, education, and perspective to bear for the benefit of the clients. In an industry that must consider the needs of the individual, Elite Life Care Services is a company that is ready to address any and all needs of our clients.

One such area that Elite Life Care Services is a cut above the rest is in the area of Socialization. We often find that real, face to face, interactions with our clients is of great benefit to the client. This has never been more true than during the current global crisis. Clients who live in facilities have found that they are not allowed outside of their respective buildings. In some cases, they are not even allowed out of their rooms. This has had a dramatically negative effect on client morale.

In response to the mandatory lockdown, the Elite Life Care Services team has been putting together care packages for our clients, as well as providing small gifts and cards. This is done so that the clients know that there are people out there who care about them and are thinking about their welfare.

Margaret, a facility manager, stated, “Thank you Elite! Every time you show up with a gift and card you are making our job easier because your client is so happy for the rest of the day!”

Tara, a member of another facility staff, stated, “Thanks Elite! Your client was sad until you showed up with flowers and a card! Keep up the amazing work!”.

Elite Life Care Services is a company that consistently thinks outside the box in the care of our clients! The team at Elite Life Care Services is a unique creation by a leader who has been in the Care industry for many years. There is no issue that Elite Life Care Services cannot address with sincere Care.